SERVICE CUSTOMER

The equipment covered by the terms of this contract consists of:

• Gates and Hardware
• Motors
• Safety Controls
• Communication System

BENEFITS:

• Contract customers shall receive the following benefits:
• Priority status over non contract customers for all repairs.
• Technicians service contract customers before servicing non-contract customers
• Lower hourly rate than non-contract customers (see rates below).
• Two (2) maintenance calls per year (Spring and Fall), where we will perform the following.

1. Inspect, clean or replace electrical contacts, wires and terminals to insure proper electrical continuity.
2. Check and test safety controls (safety loops and photocells) to ensure immediate response to mechanical malfunctioning.
3. Check bearing and motors for visual wear, lubricate as required to minimize overheating.
4. Check hydraulic fluid lines; bleed hydraulic lines and replace fluid in operators.
5. Check belts and chains; adjust limits for proper gate closure (where applicable).
6. Check driveway sensors for correct sensitivity settings.
7. Check proper operation of telephone entry system.
8. Check proper operation of radio receiver and antenna connections.
9. All service performed during normal working hours (8AM to 4 PM, Monday to Friday)

REPAIRS:

If, during the year, your equipment is not functioning properly, we will furnish a service representative to inspect the equipment and make any necessary repairs to ensure proper operation of the gates. Such calls shall be based on the rates specified below.

RATES:

Contract customers shall be billed for normal service calls at a rate of $80.00 per hour, and emergency service (weekends and holidays) at a charge of $ 125.00 per hour. Contract customers shall receive all materials at list price. Non- contract calls shall be billed at $125.00 per hour during normal working hours and $ 175.00 per hour on weekends and holidays. All billable time based on travel time plus the time to repair equipment.

DISCLAIMER:

Tri State Gate will exercise its best efforts in performing the above services, and the Customer agrees that in connection therewith Tri State Gate does not assume responsibility for delays of failure in furnishing parts thereunder caused by Acts of God, strikes, failure of transportation, discontinuance of manufacture, ready availability of parts and causes beyond Tri State Gate’s control; for injury or damage to persons or property on the premises for any cause whatsoever or from interruption in the operation of the Customer’s business or any other equipment on the premises, or for any consequential damages whatsoever.
This contract covers all agreements in respect to the equipment described herein and no verbal agreements or understandings shall modify the terms of this agreement.

COST:

The above maintenance and service agreement will become effective upon receipt of the sum of $ 531.51 made payable to Tri State Gate will be in effect for the calendar year indicated at the top of this contract.

Respectfully submitted,

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Signature

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Date

Contact:

Please note: This gate service agreement is for a residential owner with a single automated gate system.
For a copy of our commercial gate agreement, or for customers with more than one gate system at their residence, please call or email our office.